Like you, we know that travelers can show up at any time! Hôtel at Home offers you the flexibility and speed necessary when it comes to concierge and housekeeping, to make sure you are always ready to welcome them in an impeccable and inviting place, worthy of the highest standards! Our real-time synchronization of the bookings and cleaning schedules will simplify your life: we take care of everything!
Why take advantage of our concierge and housekeeping services?
So that your residence is always impeccable and well organized. So your guests have a good impression of their environment, throughout the stay. The Hôtel at Home housekeeping team has more than 150 employees across Quebec to help!
We take into account every detail that can contribute to the comfort of the travelers. We carry out a very specific cleaning process of all rooms, we change the bedding and linens and our short-term rental oriented housekeeping approach allows us to cover the elements that make the difference in the quality of the guest’s experience.
Depending on your needs, we can also take care of the exterior maintenance of your property including the spa, the lawn mowing, the snow removal, the minor repairs and more.
Every single detail is important!
An inspection guided by the specific needs of seasonal rental is carried out during each visit of our maintenance team, which allows to maintain an optimal environment for the travelers and to recommend you quickly the necessary improvements, if necessary. We are aware that a well maintained and impeccable house is synonymous with well-being!
It is our housekeeping professionals who inform us if they notice any breakage or negligence on the part of the guests. Using photos to supports our claims, we can then make the necessary representations for you to be reimbursed.
Shopping and inventory management
We make sure that your travelers have everything they need to enjoy their stay! We take care of restocking hygienic products, basic condiments, sheets and towels, for example. We can also be in charge of buying the items and the fixing up of minor repairs (replacement of burned lightbulbs, for example).